PostZen
Inbox

List messages in a conversation

GET
/v1/inbox/conversations/{conversationId}/messages

Returns the messages PostZen holds for one thread, oldest first by default, refreshing them from the platform when the stored copy is stale. Strictly read-only: it never marks the thread read — use POST /v1/inbox/conversations/{conversationId}/read for that. Meta returns full content only for roughly the twenty newest Instagram messages, so older ones may carry an id and timestamp without text or attachments. Read-only and read-write API keys are accepted.

Authorization

bearerAuth
AuthorizationBearer <token>

PostZen API key.

In: header

Path Parameters

conversationId*string

The platform's own conversation (thread) id, as returned in id by the list and search endpoints — not a PostZen document id.

Query Parameters

accountId*string

PostZen account id that owns the conversation.

limit?integer

Page size.

cursor?string

Opaque pagination cursor from pagination.nextCursor. A malformed cursor is a 400.

sortOrder?string

Order by send time.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

curl -X GET "https://example.com/v1/inbox/conversations/string/messages?accountId=string"
{  "status": "ok",  "pagination": {    "hasMore": false,    "nextCursor": null  },  "sortOrderApplied": "asc",  "messages": [    {      "id": "aWdfZGFtOm1zZ18w",      "conversationId": "t_17845791234567890",      "accountId": "k17d8s9f0a1b2c3d4e5f6g7h8i",      "platform": "instagram",      "message": "The sale runs through Friday.",      "senderId": "17841411111111111",      "senderName": "postzenhq",      "direction": "outgoing",      "createdAt": "2026-08-17T09:12:44.000Z"    },    {      "id": "aWdfZGFtOm1zZ18x",      "conversationId": "t_17845791234567890",      "accountId": "k17d8s9f0a1b2c3d4e5f6g7h8i",      "platform": "instagram",      "message": "Is the sale still on?",      "senderId": "17841400000000000",      "senderName": "Jane Doe",      "direction": "incoming",      "createdAt": "2026-08-18T16:04:11.000Z"    }  ],  "lastUpdated": "2026-08-18T16:10:00.000Z"}
{  "error": "Direct messages support Instagram accounts only.",  "code": "platformUnsupported",  "platform": "tiktok"}
{  "error": "Unauthorized"}
{  "error": "Reconnect the account to grant PostZen access to its messages.",  "code": "platformCapabilityMissing",  "platform": "instagram"}
{  "error": "That conversation could not be found.",  "code": "conversationNotFound"}
{  "error": "This connection needs to be reauthorized before its messages can be read.",  "code": "connectionDead"}
{  "error": "rate_limited",  "retryAfter": 30}
{  "error": "Failed to create post"}