PostZen
Comment Automations

Get a comment automation

GET
/v1/comment-automations/{automationId}

Returns the automation and 20 newest logs. Out-of-scope ids return 404 automationNotFound. Instagram only. A comment permits one private reply ever, within 7 days. Story replies use normal DMs inside the 24-hour messaging window. Buttons fall back to text with title and URL lines if Meta rejects the template. Reconnect the account on 403 platformCapabilityMissing to grant instagram_business_manage_comments and instagram_business_manage_messages.

Authorization

bearerAuth
AuthorizationBearer <token>

PostZen API key.

In: header

Path Parameters

automationId*string

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

curl -X GET "https://example.com/v1/comment-automations/string"
{  "automation": {    "accountId": "string",    "profileId": "string",    "name": "string",    "trigger": "comment",    "platformPostId": "string",    "postId": "string",    "postTitle": "string",    "keywords": [],    "matchMode": "exact",    "excludeKeywords": [],    "typoTolerance": false,    "dmMessage": "string",    "dmMessageVariations": [],    "buttons": [],    "commentReply": "string",    "commentReplyVariations": [],    "dmDelaySeconds": 0,    "commentReplyDelaySeconds": 0,    "isActive": true,    "linkTracking": false,    "id": "string",    "platform": "instagram",    "alsoMatchInDms": false,    "stats": {      "totalTriggered": 0,      "totalSent": 0,      "totalFailed": 0    },    "createdAt": "2019-08-24T14:15:22Z",    "updatedAt": "2019-08-24T14:15:22Z"  },  "logs": [    {      "id": "string",      "commentId": "string",      "platformPostId": "string",      "commenterId": "string",      "commenterName": "string",      "commentText": "string",      "skipReason": "string",      "error": "string",      "sentMessageId": "string",      "commentReplyError": "string",      "source": "comment",      "status": "pending",      "buttonsDropped": true,      "commentReplyStatus": "pending",      "nextDueAt": "2019-08-24T14:15:22Z",      "createdAt": "2019-08-24T14:15:22Z",      "updatedAt": "2019-08-24T14:15:22Z"    }  ]}
{  "error": "JSON body is required"}
{  "error": "Unauthorized"}
{  "error": "API key requires read_write permission"}
{  "error": "Not found"}
{  "error": "rate_limited",  "retryAfter": 30}
{  "error": "Failed to create post"}

Create a comment automation POST

Requires read_write. Limited to 60 creates per hour per user. Per-post automations take priority over account-wide automations. One matching automation wins, and each contact receives at most one pending or successful send per automation and source. Instagram only. A comment permits one private reply ever, within 7 days. Story replies use normal DMs inside the 24-hour messaging window. Buttons fall back to text with title and URL lines if Meta rejects the template. Reconnect the account on 403 platformCapabilityMissing to grant instagram_business_manage_comments and instagram_business_manage_messages.

Update a comment automation PATCH

Requires read_write. Limited to 120 updates per hour per user. Inactive automations are not evaluated; pending deliveries are skipped when disabled. Instagram only. A comment permits one private reply ever, within 7 days. Story replies use normal DMs inside the 24-hour messaging window. Buttons fall back to text with title and URL lines if Meta rejects the template. Reconnect the account on 403 platformCapabilityMissing to grant instagram_business_manage_comments and instagram_business_manage_messages.